Privacy Policy
Last updated: June 2026
1. Who We Are
SkySag ("we", "our", "us") is a digital growth agency operating from Austin, TX (USA) and Dubai, UAE. We provide AI automation, performance marketing, SEO, social media, web design, and related services to service businesses globally. For data-related enquiries: support@skysag.com
2. What We Collect
We collect: (a) information you provide name, email, and phone when you submit our contact form, business details when you book a strategy call, payment information processed by third-party providers (we never store card details), and job application details including your CV and LinkedIn; (b) automatically collected data IP address, browser type, pages visited, time on site, and cookies.
3. How We Use It
We use your data to: respond to enquiries and deliver services you request; send relevant service or account information; process payments; improve our website and services; comply with legal obligations; and review job applications. We do not sell, rent, or trade your personal information. Ever.
4. How We Share It
We may share data with: service providers who help us operate (CRM platforms, email tools, payment processors) who are bound by confidentiality agreements; professional advisors where legally required; law enforcement when required by law; and successor entities in a merger or acquisition you will be notified in advance.
5. Data Retention
We retain personal data for as long as necessary to provide services and meet legal obligations. Client engagement data is retained for a minimum of 5 years for accounting and legal purposes. You may request deletion at any time by emailing support@skysag.com. We will action deletion requests within 30 days.
6. Cookies
We use: essential cookies (required for the website to function); analytics cookies (to understand traffic patterns via Google Analytics); and marketing cookies (to track campaign performance). You can control cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.
7. Your Rights
Depending on your location, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing; request data portability; and withdraw consent at any time. To exercise any of these rights, email support@skysag.com. We respond within 30 days.
8. International Transfers
We operate from the USA and UAE and may transfer your data internationally. Where we transfer personal data outside your country, we take steps to ensure appropriate safeguards are in place in accordance with applicable data protection law.
9. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or destruction. These include encrypted connections (HTTPS), access controls, and regular security reviews. No internet transmission is 100% secure please notify us immediately at support@skysag.com if you suspect any unauthorised use of your data.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated by updating the "Last updated" date at the top of this page. Where changes are significant, we will notify active clients directly. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
11. Contact
SkySag | support@skysag.com | 701 Brazos Street, Suite 1600, Austin, TX 78701, USA | Level 36, Mazaya Business Centre AA1, JLT, Dubai, UAE. This policy was last updated: June 2026.